When you are active on this website or contact us, you sometimes share personal information with us. We handle this information carefully and comply with the applicable laws and regulations. These laws are about the preservation and use of your personal data. In this privacy statement, we will explain to you what information we collect from you and what we do with this information. This privacy statement applies to all interactions between you and Wendy Lorist & Worldwide Heart Resorts, the way of communication does not matter. Wendy Lorist & Worldwide Heart Resorts, based in Leusden, is responsible for the processing of personal data as stated in this privacy statement. You can send questions or comments regarding your privacy to contact@worldwideheartresorts.com.

WHAT IS PERSONAL DATA?
All information that tells something about you and can be used to identify you is personal information. Think of your name, your contact or address details and your BSN, for example. Some of these data, such as ethnic origin, faith or criminal history, are special personal data.

SPECIAL PERSONAL DATA
We do not collect any special personal information.

PERSONAL DATA OF PERSONS UNDER 16
We do not intend to process personal data of persons under the age of 16. However, we cannot verify that a visitor to our websites and servers is over 16 years old. If you are satisfied that we have collected personal information from a minor without the consent of parent or guardian, please contact us with contact@worldwideheartresorts.com and we will remove this information. If we collect information from persons under the age of 16, this will always be done with the consent of their parent or guardian.

WHEN WE PROCESS YOUR PERSONAL INFORMATION?
1. To help you if you have any questions.
We will be happy to help you if you encounter something or have a question for us. You can call us, e-mail us or fill out a form on the website. We may also receive your information through third parties in connection with our services. In order to help you further, we will store some of your details This way we know who you are and we can also find out what we were talking about at the next contact point. If you have any questions for us, we will store the following information:

– Name
– Email address
– Telephone number
– Your message

Legal basis: Legitimate interest

2. To send login, confirmation and login information to you once you have signed up as a member.
Once you have signed in, we will send you a confirmation of your registration and the necessary login details. To do this, we will store the following information from you:
– N.A.W. data
– Email address
– Telephone number
– Company name (optional)
– Chamber of commerce number (optional)

Legal basis: Legitimate interest.

3. To execute an agreement, create profile and forum pages for you and make arrangements with you.
If you’s take care of our services, you want to be well served and receive what you have asked for, such as profile and forum pages. We store the following information to execute an agreement:
– N.A.W. data
– Email address
– Telephone number
– Company name

Legal basis: Implementation of the agreement.

4. To be able to invoice & collect you.
Of course, the services you have provided must also be paid. If you do not do this, we will start a collection process. In connection with invoicing & collection, we will store the following details of you:
– N.A.W. data
– Email address
– Telephone number
– Company name
– Chamber of commerce number
– VAT ID number

Legal basis: Legal obligation.

5. To send your emails from the forum and/or platform.
If you have signed up for the forum and/or platform, we can send you emails and newsletters
we will send you the following information:
– Name
– Email address

Legal basis: Consent and execution of the agreement.

6. To post your comments within the platform and/or forum on the site.
Once you have left a response to the platform and/or forum, we will store this information from you:
– Name
– Email address
– Website
– Your reaction

Legal basis: Permission.

7. To keep you informed of changes in our services.
If we make changes to our services, terms and conditions, privacy statement, or other important matters, we will be happy to inform you accordingly. If you agree to this, we will use the following information to process you in our accounting system:
– Name
– Email address

Legal basis: Permission.

COOKIES AND SIMILAR TECHNIQUES WE USE
Worldwide Heart Resorts uses functional cookies. A cookie is a small text file that is stored on your computer, tablet or phone at the first visit to a website. We use cookies with purely technical functionality so that the website works as intended. If we need your permission to place cookies, we will ask you this during your first visit to this website. We also refer you to our cookie statement. You can opt out of cookies by setting your Internet browser so that it no longer stores cookies. The cookies we store are not stored for more than one year.

TRANSFER TO PARTNERS
We work with different suppliers and partners to deliver our services. These suppliers & partners include parties that:
– Provide our platform and forum (Funnelbox)
– How’s handle our payments & collections (Jorrt & Mollie)
– Hosting our web hosting (InterIp)
– Taking care of our accounts (Jorrt & Welcome to BAS)
– Who else do you work with? (Editoo & Petra Haarmans)

We have concluded processing agreements and/or confidentiality agreements with sub-processors to ensure the security of your data. We only work with partners who can comply with AVG legislation. Some of our partners are located outside the European Economic Area (the countries within the European Union, Liechtenstein, Norway and Iceland). Your data can be processed in America and/or other countries where these companies have their cloud storage and servers and/or backups. With these partners we have taken appropriate measures which have been agreed by contract through a processing agreement / Data Processing Addendum or by means of a model agreement of the European Commission (click here). The more stringent GDPR (the AVG) is often signed and operated by most of them. In this way, we ensure that your data is well protected.

TRANSFER TO THIRD PARTIES
In principle, we do not share or sell your data with anyone or organizations outside of Worldwide Heart Resorts, except with partners as described above. We may also be required to provide your information on the basis of a legal obligation.

THE SECURITY OF YOUR DATA
Worldwide Heart Resorts has taken appropriate technical and organizational security measures to protect your personal data from misuse, unlawful or unauthorized.

USE AND LOSS
All parties that process your data for us (sub-processors) or can see in (think of employees or rental agents) sign a processing agreement or confidentiality agreement.

HOW LONG ARE YOUR DATA STORED?
We have different retention periods for different data flows. Of course, you always have the right to ask us to delete your data. See also the heading “your Rights”.
-Personal data such as name, address, telephone number and e-mail are deleted 5 years after our last contact.
-E-mail older than 1 years will be deleted unless it is still relevant for the execution of an agreement or resolution of a dispute.
Invoices and quotations are deleted after the statutory retention period of 7 years. Your data will remain in our billing system until then.

YOUR RIGHTS
You have the right to view, correct and delete your personal information. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Worldwide Heart Resorts. You also have the right to data portability. You can send a request for review, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to contact@worldwideheartresorts.com.
To ensure that the request for review has been made by you, please enclose a copy of your ID with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and social security number (SSN) black. This is to protect your privacy.
If your request relates to a cookie, we ask you to send it. We will respond to your request as soon as possible, but no later than four weeks.

Worldwide Heart Resorts would also like to point out that you have the possibility to file a complaint with the National Supervisor, the Personal Data Authority.

REPORTING A DATA RACK
If, despite all the precautions, a data pitch is still taking place, we will comply with the reporting obligation of data leakage and, if necessary, we will report this leak to the Authority within 72 hours of the detection of personal data. If you discover a datalek, we kindly ask you to share this with us as soon as possible but at least within 24 hours after you have found the leak by sending an e-mail to contact@worldwideheartresorts.com. We can then take immediate action.

LIABILITY
This privacy statement relates only to personal data processed by Worldwide Heart Resorts for the purposes of the items discussed in this Agreement. Worldwide Heart Resorts accepts no responsibility or liability for (the operation and/or content of) third party websites or services.

AMENDMENTS TO THIS STATEMENT
The content of this privacy statement may be updated at any time by Worldwide Heart Resorts to respond to new developments in the field of laws, regulations or changes within our company. You can subscribe to our newsletter and we will keep you informed of any changes.
In any event, we recommend that you periodically review this privacy statement to be informed of our privacy policy. By continuing to use the Worldwide Heart Resorts services after changes, you agree to these changes.

CONTACT US
Do you have any further questions or comments? You can contact us by e-mail, contact@worldwideheartresorts.com
Worldwide Heart Resorts is registered with the Chamber of Commerce under number 32140678.

Version: January 2023